LEADERSHIP DEVELOPMENT


This is our flagship program. The Leadership Development Program is an abbreviated MBA experience for future and present leadership who missed the opportunity for a formal education in the skills and knowledge of modern business theories and practices. The program was Beta tested in 2000-2001 with four representative A/E firms. The following describes the essential elements of the program:

The Martin-Simonds Associates Leadership Development Program is a systematic, organized approach to developing the attitudes, knowledge and skills essential for leadership in an A/E environment. The program is designed to fill the educational gap most architects, engineers and planners experience when they are promoted to positions of leadership and management.

Participants are involved in developing their own Individual Development Plan based on respected professional assessment tools. The suggested training curriculum is modularized for maximum flexibility and tailored to meet each individual's specific needs.

The program is conducted over one and one-half day sessions each quarter for groups up to fifteen. There is a significant team-building component, as well as ambitious outside reading to expose participants to the current theory and practices of managing and leading a professional service organization.


Phase One - Assessment


 

Phase Two - Training Modules (Quarterly)

= Reading and Exercises



DAY ONE - THE BEGINNING

Assessment is an integral part of the Martin-Simonds Associates Leadership Development Program. Before starting, we conduct a 360-Degree Feedback Assessment of each of the Leadership Development Program Participants. The 360-Degree Survey Instrument has been tailored specifically to the A/E industry.

"Day One - The Beginning" is a day-long group session. Each participant receives a 360-Degree Feedback Report and information on how to interpret the findings of the report. This is the first step toward participants achieving ownership of the training experience.

Participants also begin work on an Individual Development Plan which reflects the validated strengths and developmental needs uncovered in the 360-Degree Feedback process. Individual Development Plans assist participants in individual career development, as well as in the enhanced contribution to the organization.

After completion of the "Day One" session, Martin-Simonds Associates will work with the principals of the firm to tailor the curriculum for future modules to meet firm-specific needs and goals.



LEADERSHIP DEVELOPMENT
MODULE I

Leadership

The Leadership module introduces the Leadership Development Program by allowing participants to gain insight into the roles and attributes of successful A/E industry leaders.

Participants will:

- Discover their individual leadership style
- Assess their personal leadership competencies
- Understand the correlation between leadership and emotional intelligence
- Find out when to lead and when to manage
- Gain insight into developmental needs with the goal of becoming a better leader
- Learn the art of Situational Leadership

Outside Reading:

"What Makes a Leader?" Harvard Business Review article
by Daniel Goleman


"Built to Last: Successful Habits of Visionary Companies"
by James Collins and Jerry Porras

"Jack: Straight from the Gut" by Jack Welch

Self-Assessment Instrument:

Lominger Leadership Architect Competency Cards



LEADERSHIP DEVELOPMENT
MODULE II

Managing People

Learning to manage people is critical to success as a manager. This module teaches techniques for motivating and influencing others in order to get the job done successfully.

Participants will:

- Understand what motivates technical professionals
- Discover the natural tendencies of their management style and learn how to balance
- Learn the skills of behavioral interviewing
- Find out how to diagnose and correct performance problems
- Develop mentoring and coaching skills
- Understand how to appraise performance and give constructive feedback

Outside Reading:

"First, Break All the Rules: What the World's Greatest Managers Do Differently"
by Marcus Buckingham and Curt Coffman

"The Essential Manager's Manual" by Robert Heller and Tim Hindle

Self-Assessment Instruments:

DiSC Personal Profile System
Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B) Inventory



LEADERSHIP DEVELOPMENT
MODULE III

Interpersonal Skills for Managing Projects and People

Success as a manager depends upon improving working relationships. The "soft skills" of interpersonal communications are even more critical in today's diverse and rapidly changing work environment.

Participants will:

- Learn the secrets of making the right first impression
- Discover the art of effective listening
- Understand the roles of verbal and non-verbal communication
- Realize their own personality type and its application to relationships with others
- Find out how to build effective teams

Outside Reading:

"Listening: The Forgotten Skill" by Madelyn Burley-Allen

"The Discipline of Teams" Harvard Business Review article
by Jon R. Katzenbach and Douglas K. Smith

Self-Assessment Instrument:

Myers-Briggs Type Indicator


LEADERSHIP DEVELOPMENT
MODULE IV

Dealing With Difficult People and Situations

Whether it is negotiating a win-win solution or managing negativity in the workplace, the successful A/E leader must be grounded in the skill of dealing with difficult people and situations.

Participants will:

- Learn the art of win-win negotiation
- Discover when and how to use different negotiation strategies
- Understand the five primary methods of resolving conflict
- Identify personal conflict styles
- Improve the accountability of the team

Outside Reading:

"Getting to Yes: Negotiating Agreement Without Giving In"
by Roger Fisher and William Ury

"Demand Better Results - and Get Them" Harvard Business Review article
by Robert H. Schaffer

"Emotional Intelligence at Work" by Dr. Hendrie Weisinger



LEADERSHIP DEVELOPMENT
MODULE V

Managing for Profitability

Having the best skills in the world when it comes to managing people is not enough. A leader in the A/E industry must be able to manage people and projects with the goal of maximizing profitability.

Participants will:

- Understand the basics of the balance sheet and income statement
- Discover the secrets of leveraging cash flow for future investment
- Learn how to analyze financial trends - and spot potential pitfalls
- Master the concepts of compound interest and net present value for strategic success
- Find out how the most successful project managers manage their projects for profitability

Outside Reading:

"Managing the Professional Service Firm" by David Maister

"The McGraw-Hill 36-Hour Course in Finance for Non-Financial Managers"
by Robert A. Cooke



LEADERSHIP DEVELOPMENT
MODULE VI

Strategic Thinking

Becoming a leader in the A/E industry means mastering the art of Strategic Thinking - the skill imperative for strategic management of a firm.

Participants will:

- Learn the differences between strategic and operational thinking
- Develop new ways to analyze the marketplace to uncover threats and opportunities
- Find out the secrets of superior client service
- Understand what clients really want
- Master the art of service recovery

Outside Reading:

"Creating Wealth: Principles and Practices for Design Firms"
by Ellen Flynn-Heapes

"Kotler on Marketing: How to Create, Win and Dominate Markets"
by Philip Kotler

"Wide Angle Vision" by Soundview Executive Book Summaries

"How Competitive Forces Shape Strategy" Harvard Business Review article

by Michael E. Porter



LEADERSHIP DEVELOPMENT
MODULE VII

Decision-Making

The inability to make a decision can render A/E leaders ineffective. The benefits of learning to make decisions - the right ones - can revitalize a firm.

Participants will:

- Prioritize objectives to ensure the right decision is made
- Assess the risks of alternative courses of action
- Learn the application of probability and seriousness to analyze risks
- Employ quantitative methods to support decision-making
- Develop contingency plans

Outside Reading:

"Heads You Win: How the Best Companies Think"
by Quinn Spitzer (Kepner-Tregoe) and Ron Evans

"Smart Choices: A Practical Guide to Making Better Decisions"
by John S. Hammond, Ralph L. Keeney, and Howard Raiffa